TERMS & CONDITIONS
WHOLESALE INQUIRIES
PRIVACY & SAFETY
Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
COLLECTION OF INFORMATION
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
COOKIE/TRACKING TECHNOLOGY
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
DISTRIBUTION OF INFORMATION
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
COMMITMENT TO DATA SECURITY
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
PAYMENT METHODS
- Credit / Debit Cards
- Check
-Cash
Custom Rifle Terms & Conditions
1. Custom Build Nature
All custom rifle builds are made-to-order and built to customer specifications. Once a build is approved and parts are ordered or work has begun, changes may not be possible and may result in additional cost and/or extended lead time.
2. Deposit & Payment
A 50% non-refundable deposit is required to initiate any custom rifle build. The deposit covers consultation time, parts sourcing, machining setup, and labor. The remaining balance must be paid prior to delivery or transfer of the completed rifle unless otherwise agreed upon in writing. Deposits are non-refundable once work has begun due to the custom nature of the build.
3. Build Timeline
Standard full custom rifle build time is up to 150 days (approximately 20 weeks) from the time the deposit is received and all build details are finalized. All lead times are estimates, not guarantees. Delays may occur due to parts availability, supplier lead times, machining schedules, testing requirements, or unforeseen circumstances. SMA will communicate any significant changes to timelines as they arise.
4. Accuracy Guarantee
SMA guarantees a three-shot ½ MOA group at 100 yards using quality factory ammunition. Accuracy testing is performed using ammunition selected by SMA under controlled conditions. Accuracy results may vary due to environmental conditions, shooter input, ammunition variation, and maintenance, which are outside SMA’s control. This guarantee applies to three-shot groups only unless otherwise specified in writing.
5. Ammunition
SMA may recommend specific factory ammunition based on in-house testing. Accuracy is not guaranteed with ammunition outside of what was tested or recommended. Handloaded ammunition is used at the customer’s own discretion and is not covered under the accuracy guarantee.
6. Customer-Supplied Components
SMA is not responsible for performance, compatibility, or reliability issues related to customer-supplied components, including but not limited to optics, mounts, suppressors, accessories, or ammunition. Existing CDS dials, turret calibrations, or prior scope setups are not guaranteed to align with a new rifle build unless reverified or replaced.
7. Testing & Final Approval
SMA will not release a rifle until it meets functional, safety, and performance standards appropriate for the build. Final testing may include multiple range sessions, cold-bore verification, and function testing as deemed necessary by SMA. Testing methods and ammunition selection are at the discretion of SMA.
8. Warranty
SMA provides a lifetime warranty on workmanship and assembly. This warranty does not cover third-party parts or components, which are subject to the original manufacturer’s warranty. Warranty does not cover damage caused by misuse, neglect, improper maintenance, unauthorized modifications, or use of improper ammunition.
9. Returns, Refunds & Resolution
Due to the custom nature of our rifle builds, all returns and refunds are handled on a case-by-case basis. Deposits remain non-refundable once work has begun or parts have been ordered. If issues arise, SMA will work with the customer to determine an appropriate resolution, which may include additional gunsmithing, component replacement or modification, re-testing, or partial credit toward labor or future services. Parts ordered specifically for a build may not be returnable and are subject to manufacturer policies. If a build cannot reasonably meet agreed performance standards, available options will be discussed openly to reach a fair resolution.
10. Legal Compliance & Transfer
All firearm transfers must comply with federal, state, and local laws. The customer is responsible for ensuring legal eligibility to purchase and possess the firearm. Delays related to background checks, FFL transfers, or legal requirements are not the responsibility of SMA.
11. Acceptance
Approval of this quote, submission of a deposit, or authorization to begin work constitutes acceptance of these Terms & Conditions in full.
12. Payment Processing Fees
All credit and debit card transactions are subject to a 3% processing fee. Customers may avoid this fee by paying via cash, check, or approved electronic transfer, when available.